The following purchase conditions apply to the sale products by GL Commerce AB, Org. no: 559375-4756. These conditions are applicable in all cases where Swedish or other applicable law does not prescribe conditions that conflict with these conditions.
Company information
- Company Name: GL Commerce AB
- Organization number: 559375-4756
- VAT number: SE559375475601
- Address: Humlevägen 4c, 44836 Floda
- Visiting address: Göteborgsvägen 74, 43363 Sävedalen
- Email: info@comfotcore.com
To shop with us, you must be 18 years of age and be able to provide identification for parcel shipments. Orders are placed through our website, and by placing an order you agree to these terms of purchase.
Ordering
When you have completed your order, the purchase is confirmed by an order confirmation to the specified email address. We reserve the right to correct any inaccuracies in the order (such as incorrect prices or product descriptions) afterwards. Discount codes cannot be combined with other discounts or offers.
Prices
We reserve the right to change prices at any time without prior notice.
IMPORT
Any import & customs fees are paid by the customer when the customer makes a private import. Rehabkallan.se cannot regulate or be responsible for these costs.
Payment
We process payments through Shopify Payments, which offers the following payment options:
- Direct payment by credit or debit card
- Pay now or later with Klarna
Invoicing is handled by Klarna, who can perform a credit check.
Delivery and Shipping cost
Shipping charges and delivery options are listed in our Delivery Policy . For bulky products, such as skis and bike trailers, home delivery only applies. GL Commerce AB is not responsible for delays caused by shipping companies. For larger campaigns, delivery times may be longer than normal. See our shipping policy
Transport responsibility
We take responsibility for goods that are damaged during transport to you. If you receive a damaged package, we recommend that you immediately photograph the damaged goods and report this to your postal agent. You can also contact us, and we will help you get compensation for the damage.
We also take responsibility for goods that disappear during delivery from our warehouse to you or to your post office. If your package has not arrived within the expected delivery time, please contact our customer service for further assistance.
It is your responsibility as the customer to ensure that the specified delivery address is correct and to be reachable at the time of delivery. The risk for the goods passes to you as the customer upon receipt.
When you return an item to us, you as a customer are responsible for ensuring that the item is well packaged so that neither the product nor the original packaging is damaged during the return transport. Do not use the original packaging as outer packaging. If the original packaging is damaged due to unreasonable handling, we can demand compensation for the reduction in value.
Return and Refund Policy
Customers have the right to return products within 30 days of receipt, provided the product is in original condition. The customer is responsible for the return shipping, and the return fee is GBP 6. For details on returns and refunds, see our Return and Refund Policy .
Unclaimed Packages
When delivering to an agent, the package must be picked up within the specified time. If the package is not picked up and returned to us, a handling fee will be charged.
Right of withdrawal
Purchases of specially adapted products are not covered by the right of withdrawal. This applies, for example, to skis with fitted bindings and underwear where the seal has been broken.
Complaints
If you want to advertise a product, please contact our customer service at info@comfotcore.com and state your order number. We will then send you a return shipping slip. If you have the opportunity to take pictures of the product, this can speed up the handling. If the warranty period has expired, it is the customer's responsibility to demonstrate that the fault was present at the time of delivery. The right to complain does not apply to normal wear and tear or age-related wear and tear. We recommend that you complain about the product as soon as possible after discovering the fault.
The products sent back must be clean and free of dirt, animal hair and the like. After receipt, your case is processed within 14 days.
In the event of disputes, we always follow the recommendations of the General Complaints Board. You also have the option of using the EU's common platform for dispute resolution, which you can find at: http://ec.europa.eu/odr .
Prices, Products and Offers
Product images on our website are intended to provide an overview, but we cannot guarantee that they accurately reflect the appearance or characteristics of the products. We reserve the right for any errors in product descriptions and reserve the right to adjust product information and prices without notice.
Comfotcore.se reserves itself for any errors in product and price information, as well as other errors on the website. In the event of such errors, we reserve the right to correct them afterwards. We reserve the right for price errors, errors in promotional codes, price adjustments, final sales, inventory differences, technical problems, changes in technical specifications and any typographical errors on our website or in our advertisements. In the event of incorrect orders, we have the right to cancel them
Force majeure
We are released from our obligations under this agreement if performance is prevented by circumstances beyond our control, such as changes in legislation, government action, labor disputes, fire, flood, war, terrorism, sabotage, major accidents or similar events.
Processing of Personal Data
When registering and ordering, you agree that we handle your personal data in accordance with our Privacy Policy . Personal data is used to be able to complete your order and to send newsletters.
Security
Attempts at fraud, such as the use of false or stolen card details, are reported to the police. We log IP addresses in connection with completed payments and reserve the right to use this information in the event of a police report.
Copyright
All content on this website, including texts, graphics, logos, images and software, belongs to GL Commerce AB and is protected by copyright laws. This material may not be copied, reproduced, distributed, published, uploaded, displayed, sent or transmitted in any way without written permission from GL Commerce AB. Unauthorized use of the content may result in legal action.
Applicable Law & Dispute Resolution
These purchase conditions shall be interpreted in accordance with Swedish law. Any disputes that arise in connection with these terms and conditions are resolved in a Swedish court.
For further questions or if you need help, please contact our customer service at info@comfotcore.com
